Xfinity how to return equipment.

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.May 8, 2022 ... I've received texts from Xfinity asking me to return Xfinity equipment even though I used my own modem and router.Oct 6, 2020 ... Ever wonder how to properly return equipment to Shaw Cable? I'll show you how! Return shipping label instructions: ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Oct 28, 2023 · What to Expect After Returning the Equipment. Once you’ve successfully returned the Xfinity equipment, there are a few things you should expect: 1. Confirmation of return: Regardless of the return method you chose, Xfinity will provide a confirmation of return. This can be in the form of a receipt from an in-person return, an email ...

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it”.I am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.

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I tried multiple times to print out a return label, and each time it would not work, regardless of the device I used. I got annoyed and said screw it, I'll figure it out later. Well here I am now trying to figure this out so I can get rid of this equipment. I used the Xfinity chat assistant thing to try and get a label again, and got the the ...

We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received. Our website has some useful information on returning the equipment to make it easy and you can view it here.Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.May 26, 2021 · For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and ... Jan 16, 2024 · 919 Messages. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right away ... Step-by-step Guide on How to Return Xfinity Equipment Step 1: Call the Customer Service Number. Request a customer service representative by dialing 1-800-XFINITY. Describe your desire to return …1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the Xfinity website. Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years.  The company's last si... Indices Commodities Currencies ...Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.If you would like to close the account, take the following steps: Visit our bereavement support page on xfinity.com. Review the steps on the page and click Continue . Choose Close the account permanently and upload the documents listed. Note: If you don’t have the death certificate, you must upload a valid form of your identification (like ... Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”.

Plans and Pricing. Check out great deals on Internet bundles. VIEW ALL OFFERSTo change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Returning Optimum Equipment ... Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your ...Returned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.xFi modem equipment return Long story short, I ended up with 2 xfinity Internet accounts - an old one and a new one mistakenly made (LONG story there). I …Jan 30, 2024 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast. ... Available for eligible households and includes unlimited data and equipment. See if you qualify. Check eligibility. Flexible internet. No commitments. NOW Internet A new kind of simple.Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.

Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...

October 13, 2022. Image: KnowTechie. You have to return Comcast equipment when you cancel the subscription or switch to a new plan that doesn’t require it. Also, when you move, you may want...

Xfinity Community Forum. Customer Service. Customer Service. Return equipment. justinanddan. Visitor • 1 Message. Tuesday, November 21st, 2023 3:14 PM. Return equipment. How can I get equipment returned. Nearest UPS is …Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...Hello @Roseske. When downgrading or receiving a new box in the mail, our customers have 10 days to return equipment, so they are not charged for it. Out new X1 boxes are the only boxes that have On Demand and ask our customers if they want all the benefits, to kindly upgrade. We can take the unreturned equipment off your account for …To create a Comcast email account, individuals must be XFINITY Internet subscribers. Each Comcast account can have six usernames and emails attached, and users can be managed from ...6 days ago · I have been receiving text messages to return XFinity equipment that I don't physically possess. We've been using personal equipment for a long time now, and have only had Comcast as our service provider until we recently switched to fiber internet. Could you please make sure that: 1: We will not continue to be charged for equipment we don't have. I am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.Next, you can return your equipment by taking it to your nearest Xfinity store, or while you’re talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS. Before you drop your equipment off at the Xfinity store, take a picture of everything, including the serial number, on the counter.To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …Thanks for reaching out to us for help with returning the router device. I'm sorry that the link is failing to create a shipping label. I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the ...You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.

When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me know if this helps!Instagram:https://instagram. longhorn couponcostco hours torrancepappadeaux nutritional inforestore huntington wv For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and ... mai place cantontexas roadhouse calorie menu Oct 13, 2022 · Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ... You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device. norton's dunedin At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services.How do I print UPS LABELS for returning old equipment? Question. •. Updated. 2 years ago. 13.3K. 3. 1. 6. Responses. Accepted Solution. XfinityRoberto. +17 …Get the most out of Xfinity from Comcast by signing in to your account ... Equipment · NOW Internet · Internet Essentials · Gig ... © 2024 Comcast; Web Terms O...